Privacy Policy

Sarvam Intelligence values your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our site or use our online platform and services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on this service, or otherwise when you contact us. The personal information we collect depends on the context of your interactions with us and the service, but may include name, email address, phone number, and other similar contact information.

We may also automatically collect certain information when you visit, use, or navigate our site. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our service, and other technical information. This information is primarily needed to maintain the security and operation of our site and for our internal analytics and reporting purposes.

We may collect information through cookies and similar tracking technologies.

How We Use Your Information

We use personal information collected via our service for various business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific legal grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

To facilitate account creation and login process for services that require registration.
To send administrative information to you, such as service and policy updates.
To respond to your inquiries and offer support.
To send you marketing and promotional communications if you have provided consent.
To deliver and facilitate the delivery of services to you.
To request feedback and contact you about your use of our service.
To protect our service, including fraud prevention.
To enforce our terms, conditions, and policies.
To comply with legal obligations.
To improve our service and develop new offerings.
To perform analytics and understand how our service is used.

Sharing Your Information

We may share your information with third parties only as necessary to provide our services, comply with law, or protect your rights. We may process or share your data that we hold based on the following legal basis:

Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.

We may share your data with vendors, consultants, and other third-party service providers who perform services for us and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may also share your information with our affiliates.

Your Rights

Depending on your location and applicable data protection laws, you may have the following rights:

The right to access your personal information.
The right to request rectification of inaccurate personal information.
The right to request erasure of your personal information.
The right to restrict the processing of your personal information.
The right to object to the processing of your personal information.
The right to data portability.
The right to withdraw consent at any time where we relied on your consent to process your personal information.
The right to lodge a complaint with a supervisory authority.

We will respond to your request in accordance with applicable data protection laws.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is detailed in our Cookie Policy, which may be available on our site.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless otherwise required by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

Children's Privacy

Our service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated date (if displayed) and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or comments about this privacy policy, you may contact us by mail at:

Sarvam Intelligence
105, 27th Main Road
HSR Layout
Bengaluru, Karnataka 560102
India